Training & Support
Preventeo provides advice, training and expert support to new users of its software and business solutions.
Audits of compliance with international standards or internal requirements
Definition of a questionnaire designed to carry out audits or self-diagnostics (open / closed / mixed questions).
Definition of responses and help provided to respondents.
Design of the human–machine interface to be used by respondents for completing the questionnaire.
Implementation of a scoring method to evaluate the maturity of a repository.
Definition of conditions and constraints to be included in questionnaires (e.g. mandatory action to be taken in the case of a non-compliance with an internal requirement).
Definition of the workflow to be implemented to validate responses and proposed actions.
Definition of key performance and results indicators.
Definition of audit reports to formalise the performance of the management system.
Onsite training day: designed to define your needs and introduce the software settings that must be configured by sector and type of activity.
A WebEx session: to validate and confirm reception of implemented configurations.
NB: The duration of this depends on the scope of the project (number of activities, sites, stakeholders, users, etc.).