Training & Support
Preventeo provides advice, training and expert support to new users of its software and business solutions.
Management of incidents / accident investigations (feedback from experience)
Categorisation of the organisation that is the subject of the analysis / investigation.
Detailed study of the case.
Declaration of unwanted events (incidents, hazardous situations, accidents, etc.).
Analysis of accident causes and links to risk analysis.
Presentation of reports and dashboards.
Action plan presentation.
Principals for the communication of summaries, feedback, and other official documents to be provided to regulatory bodies.
Training tailored to different user profiles and levels of knowledge:
Direct support provided as part of the application (guides, instructions, information sheets).
Customised training kits.
Definition of methodology to be used for incident / accident management
Presentation of the principal methodologies that can be deployed by activity and type of business.
Definition of the most appropriate methodology given the organisation and available resources.
Validation of expected functions, customisation options, interfaces, workflow, HMI, data and knowledge bases.
Onsite training: to define your needs and introduce the software settings that must be configured by sector and type of activity.
WebEx session: to validate and confirm reception of implemented configurations.
NB: Duration of this depends on the scope of the project (number of activities, sites, stakeholders, users, etc.).